Hyundai Shopper Assurance: How a new way to buy a car led to an elevator headed all the way down.

Insight

Buying a car is one of those experiences where you walk in feeling excited and walk out feeling like you survived a hostage negotiation. Everybody hates it. Hyundai Shopper Assurance introduced a whole new way to buy a car with no pain points, no misery. But how do we convince consumers we aren’t duping them?

Idea

Earn consumer trust by, for once, telling the truth - admitting how bad the car buying experience really is. Join us on an elevator journey into the depths of hell itself. Bottom floor? A typical car dealership.

Results

#1 on the USA Today Super Bowl Ad Meter.

63 million social views
36 million YouTube views

1,831% surge in traffic to Hyundai.com

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